The AAX version needs to be installed outside of service center because it only looks at what's already installed for version checking. Using service center didn't help, nor did NI support. My best guess at this point is that GR 5.2 does not like my elements serial number, so it starts in demo, thus does not install the 64bit aax to the machine.īut what do I know? It's probably permissions, right NI? NI had me run some system info tool and they said they'd get back to me within 24 hours. All software is current (except the 10.7 machine, obviously, because on that machine our data storage doesn't like anything above that version) Reaktor and Kontakt show up in Pro Tools and both start as registered. Windows 8, Mac OS 10.7 and a Mac with OS 10.9.Īll three computers have the same problem: Guitar Rig does not show up in Pro Tools and the stand alone starts in demo mode. I doubt this as I have now installed Pro Tools 11 and Komplete Elements on THREE systems that have just been formatted. I've called NI support and they said it was a permissions issue. aax plugin is missing in both pc and mac locations.
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